Excellence in Service for Over 35 Years

In 1985, Craig Burgess founded Burgess Computer. Slowly but steadily, we grew to add new services and staff. In 1996, we added a software division. As we continued to grow, we became increasingly focused on meeting the needs of Maine’s organizations and businesses. In 2006, a group of three employees purchased Burgess Computer. Consistent with our commitment to excellence, we continued to meet the diverse technology needs of businesses. In 2016, to better reflect our broad range of services, we renamed our company Burgess Technology Services. Today, we are proud to offer an extensive team with specialties in network monitoring, certified network engineers, IT help desk services, and more. We invite you to meet and learn about our IT services team to see how you can harness the power of our experts to come alongside you in your own business's growth and excellence.

Your Partnership in Success Starts Here:
Learn About Our IT Services Team

Principals

Mike Dorr

 Mike Dorr

President Mike Dorr began as a network engineer at Burgess Computer in 1998. In 2003, Mike served as the IT Director at Five County Credit Union. In 2006, he joined Matt Rice & Jeanne Stanton to purchase Burgess. Mike focuses on delivering IT solutions that make sense. He values hard work, honesty & integrity.

Matt 2021 BW 1

Matt Rice

CTO Matt Rice is a graduate of Central Maine Technical College. He has been with Burgess since 2001, acting as Service Manager, then General Manager, before becoming an owner. Rice focuses on developing and delivering technologies that fit best with customer needs.

Jeanne Stanton

Jeanne M. Stanton

Retired CFO Jeanne Stanton joined Burgess in 1998. Starting in the purchasing department, she worked through the ranks while attending Southern New Hampshire University to obtain a Masters in Business Administration. Stanton led our Programming and Consulting team in the years before becoming an owner.

BTS Staff

Logan 2021 BW 1

Logan Adams
Network Engineer

Maggie Cano

Maggie Cano
Account Manager

Hayden BW

Hayden Coleman
IT Support Specialist

Cynthia 2021 BW 1

Cynthia Faragi
IT Support Specialist

Wes Keane

Wes Keane
IT Support Specialist

Tamara 2021 BW 2

Tamara Lilly
Business Support Specialist

Julie 2021 BW 1

Julie Nakadai
Service Manager

Justin 2021 BW 1

Justin Morse
IT Support Specialist

Andrew 2021 BW 1

Andrew Parker
Network Engineer

Doug 2021 BW 2

Doug Patenaude
Senior Software Developer

Jennifer 2021 BW 2

Jennifer Poston
General Manager

Micah 2021 BW 1

Micah Simmler
Network Engineer

Anthony 2021 BW 1

Anthony Terrano
Network Engineer

jess washburn office manager

Jess Washburn
Office Manager

Ben 2021 BW 1

Ben Weston
Network Engineer

The Power of IT Services From BTS Maine – A Team of Experts Under One Roof

Our personal service includes expertise in:

  • BizGuard™ Managed IT Services: Network Design, Analysis, Security, and Support
  • BizGuard™ Customized IT Services: customized to fit your business, large or small, for optimum security and efficiency
  • Cloud Services
  • Decades of experience in computer network technologies, including Microsoft Windows Server, Small Business Server, Exchange Server, VMware ESXi, Cisco, Routing, VPN's, and desktop operating systems
  • Software Development & Support
  • Equipment & Software Acquisition
  • Telecommunication Support
  • Consulting
  • Help Desk Support (plus after-hours support for BizGuard™ Managed IT Services clients)

We make different technologies work together for you.

Partnerships and Affiliations

  • Microsoft Silver Cloud Solution Partner
  • HP
  • Dell
  • VMWare
  • Fortinet
  • Sonicwall
  • Rackspace
  • Cisco
  • Southern Midcoast Maine Chamber of Commerce
  • Kennebec Valley Chamber of Commerce
  • Boothbay Harbor Region Chamber of Commerce
  • Damariscotta Region Chamber of Commerce
  • Penobscot Bay Chamber of Commerce
  • Greater Freeport Chamber of Commerce