AI and Cybersecurity Horror Stories: Tricks, Treats, and Tales from the Dark Web It’s the season for ghost stories — but for IT professionals, the things that go bump in the night aren’t ghosts or ghouls. They’re phishing emails, ransomware, and rogue AI. Artificial Intelligence has become both the monster and the monster hunter in Continue Reading
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40 Years of Evolving in IT Support and Expertise
BTS Celebrates 40 Years in Information Technology Burgess Technology Services is proud to celebrate 40 years of innovation and service in the information technology industry. Founded in 1985 with a single employee in Bath, the company has grown into a trusted regional leader, providing comprehensive IT support and expertise to clients across New England. Originally Continue Reading
Leveraging AI for Your Business’ Security
BTS account manager Anthony Terrano led a breakout session at recent municipal and credit union conferences, entitled Leveraging AI to Secure Your Business. He explained different types of AI, risks to business networks from cyber security attacks, and what AI tools we use to combat them. It’s such important information, we thought we’d share Continue Reading
What’s a Security Stack, and Why Is It Critical for Your Business?
In the last paragraph of our previous blog post, we referenced your business network’s Security Stack. It seems like a good time to dig a little deeper into what a security stack entails, and why it’s important for safeguarding your business. What is a Security Stack? Your security stack refers to the collection of tools, Continue Reading
How Weak MFA and Personal Devices Open the Door to Hackers
As an MSP, we often stress the importance of strong authentication, device hygiene, and secure cloud practices. The following incident involving weak multi-factor authentication (MFA) and a corporate breach underscores exactly why these things matter. It spotlights how one seemingly small weakness on a private device can cascade into a much larger breach. What Happened? Continue Reading
Tax Season Cyber Threats and Your Business. Are You Prepared?
Tax season is a stressful time for businesses, not just because of financial reporting but also due to heightened risk of cyber threats. Cybercriminals know that businesses handle sensitive financial data, making them prime targets for phishing scams, ransomware attacks, and data breaches. Without the right security measures, your business could face financial and Continue Reading
Let Your MSP Be Your Managed IT Valentine
Valentine’s Day is all about celebrating relationships. For businesses, one of the most crucial relationships is with your Managed IT Valentine, errr… IT Provider. As the backbone of your operations, your technology environment needs constant care and attention to keep things running smoothly. That’s where Managed Service Providers (MSPs) come in. This Valentine’s Day, Continue Reading
SOC Compliance: BTS Strengthening Security and Trust
BTS Achieves SOC Compliance, Strengthening Security and Trust Burgess Technology Services is proud to announce the successful completion of its SOC 2 Type I audit. This achievement underscores the company’s dedication to maintaining the highest standards of security, availability, and data integrity for its clients. The rigorous audit, conducted by an independent third-party firm, validates Continue Reading
Technology End-Of-Life. What You Need to Know.
What is Technology End of Life? The beginning of the year is always a good time to check in with your IT vendor to see what, if any, of the software or hardware you have may be reaching its end-of-life (EOL) or end-of-service (EOS). Technology end-of-life is an important aspect of your network and should Continue Reading