It seems like AI is on the news every hour lately. As you focus on the day-to-day priorities and management of your business or organization, it can be overwhelming to feel the need to learn about this new frontier of technology. It is both daunting and necessary to consider how best to encourage adoption Continue Reading
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Proactive IT: 5 Things Your Provider Should Be Doing Every Month
Proactive IT When everything is working, it can be easy to assume your IT provider is doing its job. But good IT management is about more than fixing problems when something breaks. Much of the most important IT work happens behind the scenes, before an issue becomes a disruption. Whether you work with an Continue Reading
BTS Achieves Next Level of SOC Compliance, Strengthening Security and Trust
Burgess Technology Services is proud to announce the successful completion of its SOC 2 Type 2 audit. This achievement underscores the company’s dedication to maintaining the highest standards of security, availability, and data integrity for its clients. The rigorous audit, conducted by an independent third-party firm, validates BTS’ adherence to industry best practices for safeguarding Continue Reading
Municipal Cybersecurity: Why Every Town and City Is Now a Target
Recent reports of cyberattacks targeting public water systems and town offices have once again put municipal cybersecurity in the spotlight. While many of these incidents were detected before they caused widespread harm, they underscore an important reality: local governments have become attractive targets for cybercriminals and nation-state actors alike. For municipalities, cybersecurity is no Continue Reading
Cybersecurity Myths vs. Reality: What You Need to Know
Cybersecurity Myths vs. Reality Cybersecurity myths are everywhere. Many businesses believe they’re protected simply because they have antivirus software, use Microsoft 365, or carry cyber insurance. Unfortunately, cybercriminals count on these misconceptions. Understanding the reality behind these common cybersecurity myths can help your business reduce risk and build a stronger security strategy. Myth #1: Continue Reading
Summer Travel and Cybersecurity: Staying Safe Wherever You Go
Summer Travel and Cybersecurity Summer Travel and Cybersecurity need to go hand in hand to protect your business and personal networks. The sunny season is the perfect time for vacations, conferences, and working remotely from new locations. But whether you’re checking email from an airport or logging into company systems from a hotel, traveling creates Continue Reading
Generative AI: Best Practice & Policy
The Future Is Now Generative AI has gone from futuristic novelty to everyday business tool almost overnight. Suddenly, business owners are using AI to draft emails, summarize meetings, create marketing content, answer customer questions, and speed up daily work. It feels like everyone discovered a new employee that works 24/7. But generative AI didn’t Continue Reading
Is Impersonation Protection Really Worth It?
Why Stronger Email Security Matters More Than Ever One of the most common questions we hear from clients is whether advanced email security is really necessary. After all, if your team only notices a few suspicious emails each month, it can be easy to assume your current protection is enough. Some businesses wonder if adding Continue Reading
Why Tax Season Is Phishing Season
Tax season is prime phishing season. It doesn’t just bring deadlines – it brings urgency, sensitive data, and a spike in cyber risk. W-2s are being shared, payroll systems are active, and finance teams are moving quickly. In the middle of all that motion, cybercriminals are paying close attention, because during tax season, one Continue Reading