Mike Dorr, President

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Burgess Technology Services Celebrates 35 years

BATH  – Burgess Technology Services is celebrating 35 years as a regional leader in the IT industry. When it opened with one employee on Middle Street in Bath in 1985, New Coke was a thing, the first Blockbuster Video had just opened, the first dot com was registered, and the World Wide Web was still 6 years off. Begun as a computer sales and service company, Burgess has diversified as technology Continue Reading


Benefits of Microsoft SharePoint

Benefits of Microsoft SharePoint Having a website today for your organization or business is a must. An effective website contains relevant information about products, services, location, and pertinent contact information. Over the years, we have found that once business owners have a website, they often start to wonder if they can use that website to Continue Reading


Cindy Gabelmann Retires

On July 1, a major milestone will be reached for Burgess Technology Services of Bath and one of their valued team members. Cindy Gabelmann will become the first employee to retire from the 35-year-old organization after nearly 22 years. Her life, the company and technology have all changed quite dramatically in those years. We were Continue Reading

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Using Technology to Disconnect

If these last two months have left you ready to leave your Microsoft Teams for good or feeling Zoom-fatigued– you’re not alone. For most of us, no matter what age, social distancing has increased our screen-time drastically. While screen-time and technology are not inherently bad, too much of it can leave us feeling less than Continue Reading


Work From Home and Microsoft Office 365

As so many businesses transition their employees to “WFH” (work from home) status, we thought it would be timely to ask a couple of our technology professionals to share thoughts on what we consider to be the best tool for remote working with efficiency and collaboration.   Network Engineer Ben Weston offered the following. “Microsoft Office Continue Reading

IT Security Suite

IT Security Suite

Businesses today encompass multiple devices, multiple points of entry and multiple employees. Stopping advanced threats from reaching your devices, data and users requires a layered defense. Our IT Security Suite provides your business with solid protection against phishing threats and social engineering, through integrated cloud-based services that analyze traffic across all of the major threat Continue Reading


Password Best Practices & Benefits of Two Factor Authentication

Let’s be honest. Passwords can be daunting, especially when it seems like every system has different requirements. Special characters, varying lengths, mixture of upper and lower case, numbers, symbols – it’s enough to make anyone dizzy with confusion. Using a few “tricks of the trade” you can learn how to create stronger passwords that keep Continue Reading

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Data Loss, Encryption & Disaster Recovery

What is Data Loss? Data loss is a topic that many people don’t like to think about and often don’t – until it’s too late. Data loss can be as “simple” as a corrupt Microsoft Word document that can no longer be opened. This may be fine if it’s an old college term paper that Continue Reading

hybrid IT services Coworking diagnosing server hardware

Hybrid IT Services

Hybrid IT Services Some clients rely on BTS for all their IT needs, from network design & implementation to help desk services to on-going maintenance & monitoring. Others may utilize an in-house IT person but still look to BTS for services that their IT person can’t provide. We tend to refer to this as “hybrid” Continue Reading