The Future Is Now Generative AI has gone from futuristic novelty to everyday business tool almost overnight. Suddenly, business owners are using AI to draft emails, summarize meetings, create marketing content, answer customer questions, and speed up daily work. It feels like everyone discovered a new employee that works 24/7. But generative AI didn’t Continue Reading
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Is Impersonation Protection Really Worth It?
Why Stronger Email Security Matters More Than Ever One of the most common questions we hear from clients is whether advanced email security is really necessary. After all, if your team only notices a few suspicious emails each month, it can be easy to assume your current protection is enough. Some businesses wonder if adding Continue Reading
Why Tax Season Is Phishing Season
Tax season is prime phishing season. It doesn’t just bring deadlines – it brings urgency, sensitive data, and a spike in cyber risk. W-2s are being shared, payroll systems are active, and finance teams are moving quickly. In the middle of all that motion, cybercriminals are paying close attention, because during tax season, one Continue Reading
Cyber Breach: The First 30 Minutes
The First 30 Minutes After a Cyber Breach It’s a normal morning. Email is open. Coffee is still hot. Nothing feels off – until someone says, “Hey… this doesn’t look right.” Maybe it’s a suspicious login alert. Maybe a user can’t access files they opened yesterday. Maybe it’s an email that almost looks legitimate, Continue Reading
Annual IT Review: Putting a good tech foot forward in the New Year
The start of a new year is a natural time to reset priorities, clean things up, and plan ahead. Your technology, and an annual IT review, should be part of that process, not just something you think about when there’s a problem. While your managed service provider (MSP) handles the technical work behind the Continue Reading
‘Tis the Season for Holiday Cybercrime
’Tis the Season for Holiday Cybercrime ’Tis the Season for Holiday Cybercrime, as online shopping, shipping updates, digital deals, and year-end business activity hit their peak. Unfortunately, cybercriminals take advantage of this seasonal surge, using holiday-themed phishing emails, fake delivery alerts, fraudulent online stores, and charity scams to target both individuals and businesses. With Continue Reading
AI: Tricks and Treats
AI and Cybersecurity Horror Stories: Tricks, Treats, and Tales from the Dark Web It’s the season for ghost stories — but for IT professionals, the things that go bump in the night aren’t ghosts or ghouls. They’re phishing emails, ransomware, and rogue AI. Artificial Intelligence has become both the monster and the monster hunter in Continue Reading
40 Years of Evolving in IT Support and Expertise
BTS Celebrates 40 Years in Information Technology Burgess Technology Services is proud to celebrate 40 years of innovation and service in the information technology industry. Founded in 1985 with a single employee in Bath, the company has grown into a trusted regional leader, providing comprehensive IT support and expertise to clients across New England. Originally Continue Reading
Leveraging AI for Your Business’ Security
BTS account manager Anthony Terrano led a breakout session at recent municipal and credit union conferences, entitled Leveraging AI to Secure Your Business. He explained different types of AI, risks to business networks from cyber security attacks, and what AI tools we use to combat them. It’s such important information, we thought we’d share Continue Reading