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Matt Rice, CTO

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IT Security

What Does Network Monitoring Mean for My Business?

In the March blog, we talked about Managed Services and why they are a cost-effective and secure choice for ensuring the safety and smooth-running of your business network. This month, we want to take a deeper dive into one area of managed service, Network Monitoring. To help us understand monitoring from a practical perspective, as Continue Reading

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Current Scams, Hacking and Phishing Attacks

In the IT Support sphere, we always need to be aware of current and evolving threats to your business network, so it’s always a good time to be taking a look at the most recent iterations of spam, scams, phishing and hacking attempts. Here’s what we’re seeing a lot of lately: Trusted Vendor Pop-ups You’re Continue Reading

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Why Managed Service?

  Organizations without internal IT staff, or who are looking to free up designated personnel to other responsibilities, can engage managed services to monitor their IT infrastructure within a set budget. Outsourcing IT tasks to a managed service provider (MSP) gives your company the chance to focus on running your business, instead of troubleshooting tech Continue Reading

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Show Your Staff Some Love 

  This Love Month, we want to share a few ideas for showing your staff some technology and workspace love in 2022.   All great relationships have a foundation of great communication. It’s no secret, we’re a fan of giving your staff the gift of Microsoft Teams. Collaboration tools such as online meetings, screen sharing, Continue Reading

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Technology End-of-Life Guide, 2022

  Software, Firmware, Hardware. Technology end-of-life is an important aspect of your network and should be managed closely. If software or hardware is in its final stages of existence, or has already expired, it needs to be replaced. Once it reaches end-of-life, the manufacturers of the software/hardware will no longer offer any type of support, Continue Reading

Microsoft Teams

Microsoft Teams

When the pandemic forced the BTS team to quickly transition to working from home, we knew that we needed a communication process that would allow us to keep our in-office efficiencies and productivity. We had been using Microsoft Teams for a while and found that in a work-from-home environment, it allowed us to make that Continue Reading

security monitoring

Technology End-of-Life Guide 2020-2021

Software, Firmware, Hardware End-of-Life Technology end-of-life is an important aspect of your network and should be managed closely. If software or hardware is in its final stages of existence, or has already expired, it needs to be replaced. Once it reaches end-of-life, the manufacturers of the software/hardware will no longer offer any type of support, Continue Reading

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Burgess Technology Services Celebrates 35 years

BATH  – Burgess Technology Services is celebrating 35 years as a regional leader in the IT industry. When it opened with one employee on Middle Street in Bath in 1985, New Coke was a thing, the first Blockbuster Video had just opened, the first dot com was registered, and the World Wide Web was still 6 years off. Begun as a computer sales and service company, Burgess has diversified as technology Continue Reading

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Benefits of Microsoft SharePoint

Benefits of Microsoft SharePoint Having a website today for your organization or business is a must. An effective website contains relevant information about products, services, location, and pertinent contact information. Over the years, we have found that once business owners have a website, they often start to wonder if they can use that website to Continue Reading